Silverpeas supports you throughout the entire duration of your project
Our experts go above and beyond, to ensure that the implementation of your intranet solution brings real added value to your organization.Request a demo
Implementation of the solution
A training course, to go the extra mile...
A level of support that adapts to your needs (hosting or On-premise)
1 platform update per year (1)
3 platform updates per year, with look support
6 platform updates per year, with full support for specifics
Annual health check-up
All media open rights to:
- The extranet which gives you access to your project space, documentation, forums and FAQ
- Redmine, our support platform which allows the authorized contact to bug correction requests, evolution requests and follow the product roadmap.
Starting with the GOLD level, live support is provided by email and telephone from Monday to Friday, 8:30 a.m. to 12 p.m. and 2 p.m. to 7:00 p.m.
(1) Excluding specific (Look, workflow)